Terms & Conditions – Learners

Welcome to Skype School of Language to you as a learner of languages.

The following are the terms and conditions/ privacy for learners using the Skype School of Language website (the ‘Website’).

WEBSITE PRIVACY & DATA USE

Your custom is important to us.  All personal data is stored for the use of handling orders/lesson bookings only and will never be passed on to third parties.  

AGE RESTRICTIONS

If you are under 18 years old we will need your parent or guardian’s approval before you start lessons with us.  Ask your parent or guardian to contact us to agree to us teaching you.  

LESSON BOOKINGS

All lessons are subject to availability of your chosen teacher and will remain ‘pending’ until your chosen teacher confirms the booking with you directly.

You may request a 20 minute free trial lesson from your chosen teacher.

LESSON BOOKINGS  CANCELLATION  or TIME CHANGE

Once your chosen teacher confirms your lesson booking you must give at least 12 hours notice to cancel or change a time.   

A cancellation or time change with less than 12 hours notice will not be refunded.   

A time change before 12 hours notice will be at the agreement of your chosen teacher.  If a suitable time for both parties cannot be found you can change to another teacher or request a refund.

USERNAME AND PASSWORD

You are responsible for maintaining the confidentiality of your username/account number and/or password. You are responsible for all uses of your account, whether or not actually or expressly authorized by you.

COMPLAINTS/CONCERNS

If you wish to complain about a teacher or lessons for any reason Contact Us

We value your custom and want you to have the best learning experience possible with us.

PROPRIETARY RIGHTS TO CONTENT

All content of this Website is protected by copyright.

WEB CONTENT

All descriptive matter, drawings, pictures, colours,specifications and advertising on the Website are copyrighted and are for the sole purpose of giving an approximate description of the Products/Resources.

PRICING POLICY

The prices listed on the Website (the ‘Price’) for Skype School of Language Lessons  (the ‘Lesson Prices’) will be as advertised at the time when you place your lesson booking on the website. Prices may change and offers may be withdrawn at any time.

THE WEBSITE

We may change the website and correct or update information (including product information) on it at any time without notice. Except in relation to the description of Products/Resources, we do not guarantee and are not responsible for the accuracy of any information provided on the website. We do not represent or warrant that the material contained in the website, any of the functions of the website and the server will operate without interruption or delay or will be error-free, free from defects, viruses or bugs or compatible with any other software or material.

MODIFICATION OF TERMS

We reserve the right to change the terms of use or policies regarding the use of the Website (including, in particular, those relating to price or availability) at any time without notice and such modifications shall be deemed effective immediately upon making such changes. It is your responsibility to review these Terms frequently and to remain informed of any changes to them.

LIABILITY

We shall not be liable for any failure to perform any of our obligations under these terms and conditions which is caused by circumstances beyond our reasonable control including, but not limited to any force majeure incident. Our failure to exercise or enforce any right or provision of the terms of use shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. The section titles in the terms of use are solely used for the convenience of the parties and have no legal or contractual significance.

DISCLAIMER

The information contained in the Website is for information purposes only and, although we have made every effort to ensure the correctness of the information contained herein, the information available throughout the Website is provided “as is” and “as available” and without warranties or conditions of any kind either express or implied. We accept no liability in relation to any of the above other than as may be provided for under your statutory rights.